Autodesk

Job Information

Autodesk Content Experience Designer / Technical Writer in Singapore, Singapore

Content Experience Designer

Location: Singapore

Job ID: 19WD36258

Position Overview

Do you want to help shape the future of integrated, online, and mobile learning? If you thrive in a fast-paced, high-energy environment and you re a problem-solver who enjoys the creative tension of collaborating with bright, passionate people from diverse backgrounds, Autodesk has an opportunity for you as a Content Experience Designer. You ll work collaboratively with Agile scrum teams for our Autodesk Vault product data management software, to design, develop, and deliver learning solutions to support user workflows that span desktop, cloud, and mobile technologies.

Learn more about why Autodesk is continually ranked a top place to work by Fortune, Forbes, Glassdoor, and others: Top 7 Reasons You Should Work at Autodesk. at http://www.slideshare.net/dustycd/top-7-reasons-you-should-work-at-autodesk-30640579

Responsibilities

  • Develop customer-facing content within a product following Autodesk learning strategies and content standards and ensuring globalization readiness. This can include online help, naming and terminology, new user experiences, UI content, instructional text, structured learning, and error messages

  • Work closely with senior team members to understand key customer requirements and stay informed of project changes

  • Work effectively with product design and as a member of Agile scrum teams to provide content to support new features and workflows

  • Conduct technical reviews of content deliverables to ensure accuracy

  • Monitor technical and customer feedback and modify content as appropriate to correct errors, enhance clarity, and improve usability

  • Assist with the application of voice and tone standards to improve usability and consistency and help minimize localization costs

  • Design, develop, and deliver effective learning content as part of an integrated user experience

  • Produce digital content to support customer learning experiences across various channels

  • Participate in user research to test and iterate on content solutions to support data-driven design and evolution

  • Conduct or coordinate production reviews to ensure the reliability of the content solution, including navigation, search functions, links and playback quality of videos, and globalization readiness

Minimum Qualifications

  • Some experience in technical communication, instructional design, digital learning solutions, journalism, or a related field

  • BS/BA in Technical Writing, Human Computer Interaction, Information Architecture, Computer Science, or Communications

  • Exceptional verbal, written and visual communication skills

  • A portfolio demonstrating excellent instructional design skills and deliverables

Preferred Qualifications

  • Knowledge of the Autodesk Vault or similar product data management software

  • Experience with authoring tools, such as XMetal and content management systems, such as Trisoft Publication Manager

  • Experience with information architecture, mobile, or responsive content

  • Any level of UX design experience such as wireframes, prototyping

The Ideal Candidate

  • Ability to deliver high quality work on tight schedules

  • Ability to execute in a fast-paced, agile environment

  • Can distill complex ideas to their essence

  • Ability to adjust to changing priorities

  • Not afraid to express ideas, or change your mind when someone has a better one

  • Has a positive, can-do approach that invites collaboration. Great listener

About Autodesk

With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. It's disrupting every industry: architecture, engineering, and construction; manufacturing; and media and entertainment. With the right knowledge and tools, this disruption is your opportunity. Our software is used by everyone - from design professionals, engineers and architects to digital scientists, students and hobbyists. We constantly explore new ways to integrate all dimensions of diversity across our employees, customers, partners, and communities. Our ultimate goal is to expand opportunities for anyone to imagine, design, and make a better world.

Job: *Engineering

Title: Content Experience Designer / Technical Writer

Location: Singapore-Singapore-Singapore

Requisition ID: 19WD36258

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

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