Job Information
Autodesk Customer Adoption Specialist in Singapore
Job Requisition ID #
24WD79143
Position Overview
The Informed Design Customer Adoption Specialist ensures high-quality product experience is delivered to customers as they learn, adopt, and use Autodesk's Informed Design workflows through virtual, in-person and on-demand content and interactions with the Adoption Team.
As a Customer Adoption Specialist you will help support our customers' ability to adopt industrialized construction technology at all levels of formal Autodesk engagement. You will communicate product value appropriate for each prospect of Autodesk's solution and will lead the early stages of customer adoption activities including lead qualification, discovery and demo sessions and industry event support.
This hybrid position will report into the Sr. Manager of Business Operations.
Responsibilities
You will connect and engage with Informed Design customers to drive adoption for new technology and workflows virtually and in-person
Responsible to roll out new Informed Design technology to our customers, to our partner network and internally across Autodesk
Communicate industrialized construction solutions to customers at different levels, including product demos
Qualify new leads and opportunities
Attend, support and partner with cross-functional team members at industry events worldwide
Use social media networks and public forums to build personal and Autodesk brand to establish credibility and promote solutions
Minimum Qualifications
Expertise in either Manufacturing PDM Autodesk collection or architecture and Autodesk AEC collection
5+ years Customer Success/Account Management experience
Travel domestically and internationally, up to 20%
The Ideal Candidate
Industry experience in Architecture, Engineering or Construction
Experience establishing communication and engagement with prospects
Public speaker to both internal and external audiences
You have an analytical, solution focused, and practical approach, consideration of goals and concerned parties' priorities to achieve the right outcome for customers
A problem solver with a desire to do the best for our customers
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Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
Not quite ready to apply? Join our talent community (https://flows.beamery.com/autodesk/tc-signup) to stay up to date on new job opportunities and the latest Autodesk news.